RMA – Service and Returns Process
For quick and easy processing, please submit the RMA using our online form. This ensures that your request reaches the right department directly and can be processed without delay.
Your direct contact person is Simone Chiefari, Head of Assembly & Service
manufacturing of prototypes and special luminaires
- Implementation of project-specific product ideas or lighting solutions
- Checking of feasibility and definition of specifications
- Design, development, CAD, simulation and testing concepts
- Creation of a functioning prototype within a few days
- Solution-oriented approach and support from the idea through to project implementation
- State-of-the-art machinery for creating prototypes and for mass production: laser processing, sheet metal bending, turning, milling, grinding, section folding, 3D scanning and printing equipment …
Photometric measurements of luminaires
- We use the biaxial LABSPION by Visio Systems to measure 3D photometric data of luminaire prototypes or standard luminaires in no time
- The following data can be measured: Luminous flux lm, power consumption W, power factor %, colour rendering index CRI/CQS, colour temperature CCT, light distribution curve LDC, radiation angle, efficiency lm/W …
- Data export in LDT/IES format for use in RELUX/DIALUX, project-specific PDF documents
encapsulation ip67 protection
- Encapsulation of LED light lines with the specialised DEMAK equipment for outdoor applications
- Perfectly adjusted system (encapsulation material: polyurethane SEPUR 540 and equipment) for transparent or opal encapsulation, also for walk-over applications
- UV resistance, low colour temperature deviations and IP67 protection ensure maximum service life
CAD engineering
- Development and engineering of assemblies, individual parts, luminaires, lighting systems and special solutions using Solid Works
- Simulation of luminaires or lighting solutions
- Easy data transfer or data exchange via interfaces
OEM production
- Engineering and industrial production of OEM products from small-scale to medium series
- In-house development and outsourcing solution smartPRODUCTION ERP system for LED light line production
- Automation of production and testing facilities
- 100% traceability thanks to batch tracing in production
- Fast-line production of LED light lines within 24 hours
- Sourcing of components and suppliers
mechanical processing
- State-of-the-art machinery allows multi-variant and multi-faceted production of mechanical components: AMADA fibre laser for 2K sheet metal processing with automated loading and unloading station, AMADA bending machine (up to 2.5 m long), flatbed milling machines up to 2.0 × 3.0 m, deburring machine for sheet metal parts, automatic thread-cutting devices, edge polishing machine …
- Section cutting machines and section processing
- Welding of aluminium, steel and chromium alloy steel
Folding of LED sections
- CNC section folding machine for reshaping aluminium and steel sections
- Foldable section types: 1216, 3030 V2.0, concrete casting section 3030, 1919 45°, smartBULK circular luminaires – other types upon request
- Smallest radius, depending on section size, 300 mm to 3 m
Plastics processing
- State-of-the-art CNC plastic milling machine for plexiglass, wood or aluminium (max. size L × W = 3.0 × 2.0 m)
Technical support/project support
- Consultation, technical support, design and planning of LED standard and special solutions
- Project support from the idea through to installation and acceptance
- Technical aftersales support and in-house installation team for special solutions
- Expert opinions
Functional and decorative luminaires made of three-layer TRIPLEX OPAL glass or plastic (PC/PMMA).
OSMONT Catalogue
Web configurator smarterion
With the smarterion web configurator, LED systems can be assembled according to customer requirements.
Legend for smarterion sketch tool
With the smarterion sketch tool you can easily put your ideas on paper! Here you can find the meaning of all symbols.
Data sheets / data
Data sheets, photometric data (LDT files) and quotation texts can be found in our web configurator in the “Download” section or directly with the selected product.
smarterion on Relux
Our product data in the file formats rlx (Relux), rfa (Revit), dwg (AutoCAD), ldt (Eulum), ies (IES) are also available on Relux®.
With ies you can easily compare our product properties and measurement data and plan them directly into your project.
